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Virtual Receptionist


Offsite but never off task, IT Factor Lahore is providing our clients with professional agents, virtual receptionist support to your growing business, without hiring in house staff with a high cost. Our services include 24/7 including public holidays and special proceedings.


Customers 24/7 Up Time Support


To promote an online business the presentence of 24 Hours uptime is mandatory. IT Factor Lahore will provide you with trained and highly expert agents in virtual reception, not using software or Bots which may cause customer uncertainty and resultantly your company got the financial loss.


Expand Your Business Capacity


Our virtual reception service will help to increase your business to your maximum potential. Regardless of the increasing business budget, maintaining your customer or increasing your customer base. our solutions can help you. IT Factor Lahore basically having a clear aim, which is to work for betterment, that’s why we are providing different solutions at cheap rate in the marketplace ever!


Encounter Your Customers’ Needs While Keeping Expenses Low


In present era, time is more import than money. You can get more money, but you cannot get more time. Therefore, we respect to time as well as our business partners by keeping our charges rates low ever! All necessities including Low cost, Excellent support, Logs Analytics and many more things are Mouth’s proof. Our proficient agents work and round the clock so that companies can generate maximum revenue through less expenditures.


Put All Locations Under One Virtual Roof


Without using the software in after hours, our virtual receptionist solution is very demanding by our clients due to our efforts and teamwork. With multiple receptionists your companies call will be answered by a live person instead of a software, allowing our agents to asks about customers feedback that is more vital to your business and bottom line.


We make sure to provide our customers with the below mentioned facilities in one solution.

  • 24/7/365 Live Agent Service
  • Virtual Office Assistant
  • Inbound Call Center Services
  • Appointment Scheduling
  • Emergency Dispatching
  • HIPAA Compliant System
  • Bilingual Agents